ABOUT
LEARN MORE ABOUT ME
Experienced hospitality professional with a passion for problem-solving and attention to detail. I am excited to embark on a new career change and move to a junior graphic designer or Junior Web developer role where I can apply my creative and technical skills to build clean, efficient, and user-friendly graphic designs and web applications. I am excited to learn new technologies and collaborate with a team to create innovative solutions that exceed client expectation.
Hello! I am Tefanny
- Birthday: June 21, 1994
- Resides: Queenstown, New Zealand
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Currently studying Adobe CC: Illustrator, XD, Photoshop, After effects, Premiere Pro: 92 Learns by Alan Ayoubi
Certificate Agile Project Management Foundation: APMG International
Code + Full-Stack Developer Collection: Skillsoft
Bachelore Degree:Bachelor of Science International Hospitality Management Specialize Cruise Line operation in Hotel services
Graduate Diploma: Graduate Diploma in Tourism & Hospitality Management - Email: tefannyoung@gmail.com
Employment Experience
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Woolworths Group
Retail Assistant
September 20, 2022 - Currently
- Providing exceptional customer service |
- Greeting customers/welcoming customers |
- Assisting customers/serving customers in a timely manner |
- Maintaining a clean shop floor |
- Standing for long periodsProviding |
-
The Rees Hotel
Housekeeping/Self-Checker/Public Area Attendant
November 10, 2018 - August 28,2022
- Inspect rooms before they are available for sale |
- Cleans occupied and vacant rooms |
- Communicates the status of guestrooms to the Front Office Department |
- Cleans and presses the proper’s linens, towel and guest clothing |
- Maintain soiled and clean inventory items |
- Cleans the public area making sure it is neat and tidy |
- Doing turndown service at night |
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Career Break
June 2016 – October 2018
- During this period, I took a career break to take care of my family and while doing that I also pursued full-time study in housekeeping services and IELTS. I am proud of my dedication to my family and commitment to my education, which has helped me acquire a deeper understanding of the hospitality industry and further develop my skills and abilities.
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Infinity Tower Suite
Housekeeping
August 5, 2013 - January 26, 2014
- Inspect rooms before they are available for sale |
- Cleans occupied and vacant rooms |
- Maintain soiled and clean inventory items |
-
Bolton Hotel
Housekeeping
August 2015-September 2015
- Wiped, dusted and polished furniture. |
- Vacuumed carpets and deep clean stains. |
- Change lines and restocked room supplies |
- Washed windows and doors and inspected rooms |
- lean bathrooms, made beds, and removed trash |
-
The Classic Savoury
Food and Beverage Attendant
April 18 - June 17, 2012
- Waiting |
- Banquet and Conference waiting |
- Communicates the status of guestrooms to the Front Office Department |
- Bar Staff |
- Providing exceptional customer service |
- Greeting customers/welcoming customers |
- Assisting customers/serving customers in a timely manner |
